Service desk
One inbox for every employee request — attendance regularization, leave, encashment, loans.
| Ticket ID | Employee | Ticket type | Summary | Created | Actions | |
|---|---|---|---|---|---|---|
|
|
Attachment pending
Step
of
· Awaiting:
|
Step of
·
You approved
·
Awaiting others
Change status |
||||
Inbox zeroNo tickets match your filters. |
||||||
Returned for revision
Status
Created
Next steps
Approval flow
Step
✓ ✗
Ticket info
No additional details.
Leave period
From
To
Total days
Type:
Employee returned early?
End this leave sooner so they can check in again. Days are refunded to their balance.
Justification
The required attachment has not been uploaded yet.
Loan summary
Principal
Monthly installment
Total payable
Profit rate ·
Outstanding
Repaid
Reason:
Repayment schedule
| # | Due | Amount | Paid | Status |
|---|---|---|---|---|
Encashment summary
Days
–
Daily wage
Basis: · ÷
Effective daily wage
Policy rate
Basis: · ÷
Payout amount
Before allowance rules
Reason:
Payment
Housing advance for this leave
Housing is recovered as a single amount equal to what the linked leave encashment actually advanced for housing — charged in the payroll period after the leave starts. It is never spread across the leave days.
Reads the housing flag off the salary components this encashment was calculated from. Changes no amount — it only lets the link find the advance that is already there.
No encashment is linked, so no housing will be recovered for this leave.
No open payroll period yet — the recovery will land in the first one opened.
Deduct housing even though nothing was advanced?
Allowance rules
Monthly → applied
Terms cannot be changed after an approval has been recorded. Reject or send the request back to the first approver to revise it.
Allowance rules
Unsaved
Monthly → applied
New total
Extra items
UnsavedNo extras attached.
Terms cannot be changed after an approval has been recorded. Reject or send the request back to the first approver to revise it.
Extras total
Wage breakdown (frozen at request time)
Transfer proof
Bank receipts proving this encashment was paid.
No transfer proof attached yet.
Drop files here, or click to choose
or click to select
Bank receipts proving this encashment was paid.
Review before uploading
- Uploading…
Money
Requested
≈ SAR
Disbursed
SAR
Settled (receipts)
+ refunded
Balance
SAR remaining
Overdrawn
Purpose:
Top-up requests
≈ SAR
Requested by
:
Transactions
≈ SAR
Receipts
·
Receipt # ·
Activity
Create employee ticket
File a request on behalf of an employee. The ticket lands in the same inbox the employee would see.
Approve loan
Set the first deduction month and (optionally) a note for the employee.
Loan
Installments begin on the 1st of this month.
The first deduction month was set by an earlier approver. To change it, send the request back.
Deduct housing allowance for these days?
Leave requests
Deduct housing allowance for these days?
The housing-deduction decision was made by an earlier approver. To change it, send the request back.
Approve leave encashment
Choose how the amount will be paid.
Request
Loading draft runs…
No draft payroll run available. Open one in the Payroll module first.
The employee must already have a payslip in this run.
Mark loan as disbursed?
Confirms the money has been paid out. Repayment schedule kicks in from this point.
Drop file here
or click to select
Only JPG, PNG, WebP, HEIC or PDF files are accepted.
Record disbursement
Cash or transfer paid out against this petty cash. Both sides confirm afterwards.
Edit receipt fields
Correct any value the AI extractor missed. Each change is logged.