Service desk
One inbox for every employee request — attendance regularization, leave, encashment, loans.
| Ticket ID | Employee | Ticket type | Summary | Created | Actions | |
|---|---|---|---|---|---|---|
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Attachment pending
Step
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Change status |
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Inbox zeroNo tickets match your filters. |
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Status
Created
Next steps
Approval flow
Step
✓ ✗
Ticket info
No additional details.
Leave period
From
To
Total days
Type:
Justification
The required attachment has not been uploaded yet.
Loan summary
Principal
Monthly installment
Total payable
Profit rate ·
Outstanding
Repaid
Reason:
Repayment schedule
| # | Due | Amount | Paid | Status |
|---|---|---|---|---|
Encashment summary
Days
–
Daily wage
Basis: · ÷
Payout amount
Initial estimate · includes in extras
Reason:
Payment
Allowance rules
Unsaved
Monthly → applied
New total
Extra items
UnsavedNo extras attached.
Extras total
Wage breakdown (frozen at request time)
Money
Requested
≈ SAR
Disbursed
SAR
Settled (receipts)
+ refunded
Balance
SAR remaining
Purpose:
Top-up requests
≈ SAR
Requested by
:
Transactions
≈ SAR
Receipts
·
Receipt # ·
Activity
Create employee ticket
File a request on behalf of an employee. The ticket lands in the same inbox the employee would see.
Approve loan
Set the first deduction month and (optionally) a note for the employee.
Loan
Installments begin on the 1st of this month.
Approve leave encashment
Choose how the amount will be paid.
Request
Loading draft runs…
No draft payroll run available. Open one in the Payroll module first.
The employee must already have a payslip in this run.
Record disbursement
Cash or transfer paid out against this petty cash. Both sides confirm afterwards.
Edit receipt fields
Correct any value the AI extractor missed. Each change is logged.
Approve top-up & disburse
Choose how the money is going out. AI will read the transfer proof if you upload one. The employee confirms receipt next.